Cookie Policy
Last updated: December 2024
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies typically contain two pieces of information: a unique identifier and some anonymous information. This helps websites recognise your device when you return.
2. How We Use Cookies
UK Wide Payments Ltd uses cookies to improve your experience on our website and to understand how visitors use our site. We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.
Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
3. Types of Cookies We Use
Our website uses both session cookies (temporary cookies that expire when you close your browser) and persistent cookies (cookies that remain on your device until deleted or they expire).
First-Party Cookies
These are cookies set by UK Wide Payments Ltd directly. We use first-party cookies to:
- Remember your preferences and settings
- Ensure website security
- Analyze website traffic and usage patterns
- Improve website performance
Third-Party Cookies
We may use services provided by third parties that may set cookies on your device. These include:
- Vercel: Our website hosting provider, which may use cookies for performance monitoring and analytics
- Worldpay: When you access the Worldpay onboarding portal through our links, Worldpay may set their own cookies
4. Specific Cookies We Use
Below is a list of the main cookies used on our website:
Essential Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session state | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Analytics Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| _vercel_analytics | Tracks website usage and performance | 1 year |
5. Cookie Consent
When you first visit our website, you will be asked to consent to our use of cookies (except for essential cookies which are necessary for the website to function).
You can change your cookie preferences at any time by updating your browser settings or contacting us directly.
6. Managing and Deleting Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Notify you when you receive a cookie
- Block all cookies
- Delete cookies when you close your browser
- Delete specific cookies
Browser-Specific Cookie Management
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
Please note that blocking or deleting cookies may affect your ability to use certain features of our website.
7. Do Not Track (DNT) Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals, and our website does not specifically respond to DNT browser signals.
8. Mobile Devices
If you access our website through a mobile device, you can manage cookies through your device settings:
- iOS: Settings → Safari → Block All Cookies
- Android: Settings → Privacy → Clear browsing data
9. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly. This could affect:
- Website navigation and user experience
- Form submissions and contact functionality
- Personalized content and preferences
- Website performance and load times
Essential cookies are necessary for the website to work and cannot be disabled in our systems without affecting core functionality.
10. Marketing and Advertising
We do not currently use cookies for targeted advertising purposes. If this changes in the future, we will update this Cookie Policy and seek your consent where required by law.
11. Social Media
Our website does not currently include social media plugins or buttons. If we add these features in the future, the respective social media platforms may set cookies when you interact with their buttons.
12. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated revision date.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
13. More Information About Cookies
For more information about cookies and how they work, you can visit:
- www.allaboutcookies.org
- www.youronlinechoices.eu (for EU visitors)
- Information Commissioner's Office (ICO): ico.org.uk/cookies
14. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: info@ukwidepayments.com
- Phone: 01782 873547
- Address: Unit 4, Westmill Street, Stoke-on-Trent, Staffordshire, ST1 3EL
Business hours: Monday to Friday, 9:00 AM - 5:00 PM GMT
15. Related Policies
For information about how we handle your personal data, please see our Privacy Policy.
For our general terms and conditions, please see our Terms of Service.